Processing and shipping times
We strive to process and ship orders within 24-48 hours of receipt, Monday through Friday. Orders placed on weekends or holidays may take up to 72 hours to process and ship.
Shipping costs are calculated based on the weight and destination of the order. You can see the shipping charges applicable to your order during the checkout process.
We offer different shipping methods depending on the desired destination and speed. Available shipping methods may include:
Standard Shipping: This shipping method is the cheapest and usually takes 3-7 business days to arrive.
Express Shipping: This shipping method is faster than standard shipping and usually takes 1-3 business days to arrive.
Please note that estimated delivery times may vary depending on destination and weather conditions.
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to track the status of your order on our website or the carrier’s website.
We ship to certain countries outside of our standard delivery area for an additional fee. Please note that estimated delivery times may vary depending on destination and weather conditions. Customs and other import charges may apply and are the responsibility of the recipient.
Returns and Exchanges
If you are unhappy with your order for any reason, please contact us to discuss return and exchange options. Items must be returned in their original condition and in their original packaging. Return shipping costs are the responsibility of the buyer.
If you have any questions or concerns about our shipping policy, please contact us using the contact details provided on our website.